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Terms of Service

Last updated: 13 October 2026

These terms govern your use of memoru, including the browser extension (for Chrome and other Chromium browsers) and the web app. By using memoru you agree to these terms.

1. The service

memoru helps you capture live captions from supported meeting sites, sync transcripts when signed in, and generate AI summaries from the web app. When you press Record, memoru can also record the audio of your meeting tab and your microphone and store it with the transcript. memoru does not join your call as a bot, so other participants are not told that you are using it.

2. Accounts

You must provide a valid email address to sign in. You are responsible for activity under your account. Keep your sign-in links and devices secure.

3. Acceptable use

  • Do not use memoru to violate law or the rights of others.
  • Do not attempt to access other users’ meetings or data.
  • Do not abuse rate limits, reverse engineer with intent to attack, or disrupt the service.
  • Do not upload or sync unlawful content, or record anyone in breach of recording or privacy law.

4. Recording and consent

You decide when to record. You are responsible for telling the other participants that a meeting is being recorded and for getting any consent that the law, your employer, or the meeting platform requires before you press Record. memoru does not notify participants for you. Do not record a meeting where you do not have the right to. Stop the recording for any part of a meeting that must stay private.

Recordings are stored with the meeting and can be played by the meeting's owner and by active members of the workspace it belongs to. You can delete a meeting's audio in the web app (see our privacy policy). Speech-to-text and AI output may contain errors and should be checked against the recording.

5. AI summaries

Summaries are generated by third-party language models from your transcript text. Summaries may contain errors. You must verify important action items and decisions against the full transcript. memoru does not guarantee accuracy or completeness of AI output.

6. Intellectual property

You retain rights to your transcript and recording content. You grant memoru a limited license to store and process that content to provide the service. memoru branding and software remain ours.

7. Subscriptions (when enabled)

When monetization is enabled, paid plans are billed by our Merchant of Record. Plan limits, renewal, cancellation, and refunds follow the processor’s checkout terms and our plan descriptions on the web app. Free features may change with notice.

8. Disclaimer

The service is provided “as is” without warranties of any kind to the fullest extent permitted by law, including merchantability, fitness for a particular purpose, and non-infringement.

9. Limitation of liability

To the fullest extent permitted by law, memoru and its operators are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill, arising from your use of the service.

10. Termination

You may stop using memoru at any time. We may suspend or terminate access for abuse, security risk, or material breach of these terms.

11. Changes

We may update these terms. Continued use after the updated date means you accept the changes.

12. Contact

Legal questions: [email protected]

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